The Director of Operations is a member of the senior professional staff of the Synagogue who functions as the Chief Operating Officer – to administer, execute and direct the secular activities, and reports to the Senior Rabbi. This role manages day to day Human Resources, Facilities, Rentals, Technology, Operations, and all Logistical Support for a 600-member household synagogue. This highly visible role, also serves as an ex-officio member of the Board of Trustees and to relevant committees and works in collaboration with a strong senior leadership team to lead the congregation and fulfill its mission and values.
• Finance: Work closely with the Finance Manager, Treasurer and Finance Committee on all matters related to accounting, budgets, financial reports for the Board and professional contractual services (e.g., liability insurance, bank, building maintenance and project contracts). Oversee annual membership, school related billing, and all other accounts receivable. Supervise Finance Manager.
• Technology: Develop and support all technology needs including streaming technology, hardware, software, data and systems to support staff and member management (e.g., Salesforce). Work with the Director of Lifelong Learning and Clergy to support technology related to all educational programs and worship (virtual and live). Creates and maintains community of staff and volunteers to support technology for classes, meetings, and worship.
• Human Resources: Manage people-related matters for the administrative and building staff including hiring, supervision, evaluation, training & termination. Manage all employee benefit programs, payroll, and administrative employee policies. Monitor office and building staff workloads and distribute responsibilities / tasks to ensure a productive staff team.
• Building Management: Oversee all aspects of the building operations; serve as staff partner to the Facilities Chair in all building related projects including renovations, significant repairs and maintenance. Plan and implement periodic preventative & inspection / maintenance programs for building systems including but not limited to, HVAC, roofing, environmental assessments. Manage building inventory and supplies. Develop process for set-ups, including managing requests, room use, inventory. Ensure readiness and adequate resources for holiday, program and adult education classes (e.g., staffing, requested inventory). Hire and supervise building staff.
• Safety & Security: Responsible for safety and security protocols and the implementation of approved guidelines. Works closely with the Safety and Security Task Force as primary staff support. Oversee security operations of the facility to ensure that all safety and security protocols are maintained and ensure that potential weaknesses are addressed promptly. Ensure security staff and volunteers are trained. Hire and supervise security staff.
• Programs: Responsible for managing master program calendar across all areas. Oversee all operational logistics for Shabbat, festivals, Lifecycle events. High Holy Days, and all congregational programs.
• Rentals: Develop, implement, and manage strategies and marketing materials to leverage the building as well as work with prospective and current renters to facilitate their experience from initial touchpoint through event(s). Serve as key staff liaison for the full-day JCC Early Childhood program.
• Governance: Partner with President and serve as the staff liaison and ex-officio to the Board of Trustees. Assist with long-range planning, goal setting and strategies to complete annual and long-term goals. Prepare monthly Board packets and manage the archive of Board documents.
• Special projects: Support varied numerous special initiatives, task forces, and programs.
• Strong knowledge and excellent judgment in financial and accounting matters, including financial planning and budgeting, accounting systems and controls, financial reporting and analysis.
• Demonstrated success in managing, motivating and developing support staff, including direct and indirect reports.
• Experience in facility administration, including preventive maintenance.
• Experience with acquiring and supporting range of technology
• Self-initiator with strong interpersonal skills, including the ability to communicate well (both orally and in writing); ability to manage multiple priorities and responsibilities.
• Enthusiastic, organized, highly motivated, responsible, courteous, discreet, flexible and creative. Has a sense of humor.
Attitudes and Skills needed for success
• An attitude of adaptability and flexibility and the ability to stay positive despite challenges
• An attitude of liking and caring for people of all ages
• A self-initiating problem solver who is energized by challenges and willingness to learn
• An understanding of the value of teamwork and a desire to be a part of a high-performing staff team
• Creative problem solving and ability to follow-thru in a timely manner
• Ability to create and implement systems
• Ability to accomplish work with excellence, honesty and professionalism
• Discreet and sensitive with regards to information about congregants and staff.
Deadline: To Fill As Soon As Possible With the Right Candidate