Program Partnerships Manager
Full time – Based in Charlotte, NC or Encinitas, CA
Starting Salary Range: See below for details
Who We Are:
When you work for Moishe House (pronounced moy-shuh), you become a part of something BIG: a global nonprofit that builds peer-led Jewish communities for young adults around the world! Founded in 2006, Moishe House funds, trains, and educates young adults to create pluralistic, inclusive, and welcoming Jewish communities as House Residents, MHWOW Hosts, and Peer-Led-Retreat Facilitators, and in our Bases. To date, there are more than 140 Moishe House communities in over 30 countries, and we’re still growing!
Moishe House is seeking a Program Partnerships Manager to lead all program enrollment, logistics, data tracking, and communications for our current and future partnered program offerings, including the 4HQ Israel and Career Passport programs. 4HQ Israel is a year-long fellowship that aims to give Jewish young adults the tools and training to engage in meaningful discussions about Israel. Career Passport is a new travel program wherein a cohort of Jewish young adults will live and work remotely together in Israel for one month. This position also supports our organization across a range of activities and projects that promote and maintain our strategic partnerships.
All voices are needed at Moishe House. Every new member of the Moishe House team is an opportunity for us to introduce fresh perspectives, talent, and skills into our workforce and our communities. People who identify as Black, Indigenous, and People of Color (BIPOC), People with Disabilities, People from the LGBTQ+ communities are all encouraged to apply for our open positions!
We seek employees from diverse backgrounds, faiths, and life experiences to join our team located in the United States, South America, Europe, and the former Soviet Union. Our vision, in part, is for a fair and equitable workplace, where diversity is celebrated and can truly flourish. We recognize we have a ways to go and a lot to learn.
Who You Are and What You’ll Do:
You believe in our mission, have a passion for serving others, place high value in being part of a strong team, and are excited to join a dynamic, inspirational organization.
You are a self-starter who can confidently lead program outreach, enrollment, data tracking, stakeholder management, and communications for current partner programs and assess and manage new partnership opportunities as they arise.
You are detail-oriented, bring excellent written and verbal communication skills and hard work to our team, and can manage multiple projects and workflows simultaneously.
You will work directly with the Immersive Experiences team and collaborate with the Chief Program Officer, the R&D and Marketing teams to help manage partner relationships and bring added value opportunities for Moishe House and the partners, including:
Outreach, Recruitment, and Cohort Curation (40%)
Create and manage recruitment campaigns for the 4HQ Israel, Career Passport, and additional programs as needed
*Maintain frequent communication with program applicants and participants
*Work with the in-house marketing department and external partners to ensure a smooth pipeline of marketing asset requests and deliverables
*Screen and evaluate program candidates as reflected in their applications and supporting documents, and schedule and conduct interviews to determine candidates’ suitability for the specific program based on assessment criteria and guidelines.
Partner Relationship Management (30%)
Serve as primary liaison between Moishe House and our program partners including Onward Israel, Destination Israel, Makom, and Routes
*Represent Moishe House to relevant funders and grant officers
*Serve as consultant for logistical and content-related decisions
*Collaborate with partners to draft and implement a program evaluation
*Act as the ‘traffic controller’, evaluating new partnership opportunities and collaborating with the Moishe House team to vet new opportunities, set goals, measure success, and assist in the management of ongoing partner relationships.
Administration of program enrollment and logistics (20%)
Process all program applications and registrations
*Manage staff contracts, travel documents, and travel reimbursements
*Maintain program participant database
*Innovate across the broader Program Team to drive cross-functional initiatives related to partnership programs
Onsite Program Logistics (10%)
Manage daily tour schedules, announcements, and space setups
*Lead trip staff in operational program support
You have a Bachelor’s Degree in communications, business administration, nonprofit management, or another related field. Additional 4 years of full-time relevant experience may be substituted for the degree.
You have a minimum of five years full-time post-undergraduate professional experience, preferably in a nonprofit development role or for-profit client service/account management role; international-level experience preferred
You have demonstrated experience in program management, partner relations, and administrative support
You can effectively and enthusiastically represent our programs to multiple stakeholders, including participants, staff, and the community at large
You bring demonstrated excellent written and verbal communication skills, meticulous attention to detail and record-keeping, and experience with partnered programs
You have demonstrated fluency in Microsoft Office Suite (Word, Excel, PowerPoint), Google (Docs, Sheets, Calendars), Salesforce, and other CRM systems as designated by the organization
You have the ability to efficiently manage financial transactions and keep accurate records
You can effectively monitor several projects at all times and work well under pressure
You embrace and demonstrate the Moishe Mindset: Be the Difference, Connect & Listen, Invest Wisely, Embrace the Unknown, Own It!, Value People, and Work Well, Live Well, and Have Fun!
Bonus points for having a working knowledge of WordPress, Monday.com, and Typeform
You have eligibility to work in the United States without employer sponsorship.
The Fine Print:
The Program Partnerships Manager is a full-time, year-round member of the Immersive Experiences team, and requires weekday office hours plus occasional weekends or evenings, and occasional travel to complete job requirements. This position must have the ability to work for extended days and on weekends during critical points in program cycles or for major planned events, and to travel to Israel in January/February 2022 for 10 days, plus follow-up 4HQ gathering in the U.S.
Due to current COVID-19 conditions and our plans for 2022 travel, this position requires full vaccination against COVID-19 in time for our in-person 4HQ trip in January/February 2022. You will be asked to confirm that you are currently fully vaccinated or will be by January 1st, 2022.
This position is based in one of our U.S. Hub offices: West Coast Hub Office (Encinitas, CA) or East Coast Hub Office (Charlotte, NC). Our team is currently working at remote locations until our offices reopen, with 8 weeks’ advance notice provided. Our Charlotte Hub Office will be returning to work in person on August 18, 2021. We will be working any 3 consecutive days in person and will re-evaluate this model in Q1 of 2022.
How Moishe House Takes Care of You:
Health, vision, dental, and mental health benefits ($0 employee contribution option available)
Flexible Spending Account options
15 days paid time off (PTO) per year that increases with continued employment; additional benefits for former Hillel and BBYO employees through the Talent Alliance
Office closures and floating holidays for Jewish and US holidays
401(k) participation, with up to 3% matching after one year of employment
Quarterly paid day of service, to give back to your community!
Highly qualified, creative, and go-getter teammates and a dedicated supervisor
Company discounts on flights, hotels, sporting events, concerts amusement parks, gyms, and more through Plum Benefits
Schedule options to accommodate your work and lifestyle
How Moishe House Pays You:
Starting salary range is based on location and assuming you meet the minimum requirements:
Charlotte, NC: $47,000-$50,000
*Encinitas, CA: $58,000
Annual merit-based salary increase
How Moishe House Invests in You:
$500 annual professional development fund
One-on-one Jewish learning with an approved educator of your choice
Local professional learning opportunities
Opportunities for advancement through Moishe House’s career path planning
Opportunities to attend Moishe House Learning Retreats and Conferences
Possible Steps in Our Hiring Process:
Step 1: Send us your resume, and cover letter, and you’ll hear back from us!
Step 2: Video interview using a web-based platform
Step 3: Skills Assessment, and interview(s) with the hiring manager(s)
Step 4: We’ll check your references to hear about your past experience
Step 5: Get an offer letter, sign it, start your Moishe House journey!
Moishe House is a dynamic organization that recognizes and supports individuals from a broad range of experiences and backgrounds. We are proud to be an equal opportunity employer. All qualified applicants will be considered for employment without regard to race, color, religious creed, sex, national origin, ancestry, citizenship status, pregnancy, childbirth, physical disability, mental and/or intellectual disability, age, military status, or status as a Vietnam-era or special disabled veteran, marital status, registered domestic partner or civil union status, familial status, gender (including sex stereotyping and gender identity or expression), medical condition (including, but not limited to, cancer-related or HIV/AIDS-related), genetic information, or sexual orientation.