The Receptionist is a full-time position, hourly, non-exempt. They are responsible for providing the first impression of the synagogue for visitors and callers. They will greet every visitor and caller with a positive, can-do attitude. In addition, they will handle administrative duties as set forth below and provide assistance to the Synagogue Administrator and the staff. They report directly to the Synagogue Administrator.
You are perfect for this position if:
• You enjoy people and have good ‘people skills’
• You have a willingness to learn on the job
• You can laugh when things get stressful
• You are well organized and are technology oriented
• You take initiative, but are also comfortable asking for help
• You are flexible and can also keep a lot of plates in the air at once
• You like to work independently as well as part of a collaborative team
• You are comfortable working
• You want to work for an organization that cares about community and a sense of belonging
General Administrative Functions
• Serve as member of congregation’s overall team of front-line access for congregants and others – answer phones and screen calls to assess urgency of calls, meet and greet in-person visitors, take and pass along messages as needed
• Check internal master calendar regularly in order to answer queries from members and others
• Daily distribution of synagogue mail and deliveries
• Assist with preparation of congregational mailings/communications
• Assist with general database maintenance
• Take donation information via phone
• Export, print and mail donation acknowledgements and prepare donations list for bi-monthly publication
• Participate in staff meetings
• Maintain and update membership records in our ShulCloud database including renewals and resignations
• Collect data, track membership statistics and prepare reports
• Personable & friendly; prior experience in Customer Service is a bonus
• Must be highly organized, able to keep meticulous files, deliver timely and effective communications to staff and synagogue members
• Proficiency in Microsoft Office programs, including mail merging in Word, Excel, and Outlook.
• Demonstrated capability to learn new software and online applications (ShulCloud preferred)
• Knowledge of Hebrew and Jewish holiday cycle is helpful, but not required; in absence thereof, a willingness to learn basics is a must.
• Ability to troubleshoot basic IT issues
Salary is $38,000 - $40,000 based on candidate’s education and experience. This is a full time position for 40 hours a week plus benefits, Monday – Thursday 9am – 5pm and Friday 9am – 3pm.