The Center for the Advancement of Jewish Education (CAJE-Miami), the educational arm of the Greater Miami Jewish Federation, is seeking a team player to collaborate with our talented Teen Department. You will be working in a healthy, supportive office environment (in person and/or remote) and engaging in interesting, inspiring work that seeks to improve our world and enhance the lives of teens.
This position provides creative and administrative support to the other three members of the Teen Department Team, including Miami’s March of the Living (MOTL) program, Diller Teen Fellows, and other Teen initiatives. CAJE’s Teen Department runs programs geared for teens and youth professionals (those that work with teens) in the Miami-Dade Jewish community. The Teen Department Associate will be an integral part of the Teen department team, reporting to the Teen Department Director.
Are you a motivated individual who is detail-oriented, creative, proactive, and organized? Do you enjoy stepping in and assisting with ongoing projects and programs? Can you stay flexible as the work changes and evolves? This is a good position for someone beginning his/her career in the non-profit world and is interested in gaining an understanding of the field through hands-on, diverse activities.
WHO WE ARE
CAJE-Miami is the educational leadership agency of the Greater Miami Jewish Community with a budget of over $3M with 17 employees who serve our 6 departments: Adult Learning, The Miami Jewish Film Festival, Teen Education and Engagement, Jewish Day (Parochial) Schools, Congregational Education and Early Childhood Education.
DUTIES AND RESPONSIBILITIES (included but not limited to):
Organization and Management
• Manage billing, bookkeeping, processing of payments for program applicants and participants for all CAJE teen programs
• Process payments using online tools and submit to CAJE financial team
• Follow up with program applicants/participants/parents with regards to forms lacking and/or monies due
• Maintain financial information in regards to payments from participants, financial assistance, donations, and other miscellaneous payments pertaining to our programs
• Create and maintain program application and registration forms using online tools
• Create and submit purchase orders for vendors and submit to Teen Department Director
• Organize and maintain applicant data acquired through applications, medical forms and other documentation required for programs
• Support MOTL Manager in formatting travel documents, prepare copies for print and digital platforms, including loading information on Google Drive and Tablets
• Manage all social media accounts, specifically Facebook and Instagram, including writing content, creating original and template-based graphics in Canva, responding/reacting to comments on social media posts, and monitoring our social channels for the JTEEN Miami, Diller Teen Fellows Miami, and Miami March of the Living (MOTL) Social Media accounts
• Implement tactics to increase the Teen Department’s social media following by producing creative and branded content for each program, deepening engagement across platforms, and driving increased inbound traffic to the website
• Analyze all social media data to understand insights of different targeted audiences, adjust content to ensure maximum engagement and measure the campaign’s success according to analytics
• Create visually engaging content while ensuring brand consistency (style, fonts, images, and tone)
• Create and schedule 3-4 Newsletters on Constant Contact for CAJE’s Youth Professional Network and MOTL alumni with direction and support from the Teen Department Director
• Oversee Teen Department website pages through the CAJE website
• Oversee, manage, edit, update and occasionally create content related to the new community teen website JTEEN Miami through SquareSpace
• Keep parents, teens, and staff up to date regarding meetings, payments, forms, etc.
• Greet guests and coordinate Teen Department appointments as well as notify required security personnel of meetings
• Support department staff in maintaining contact information, including accurate lists of teen professionals, committees, and program alumni
• Answer and forward calls that require specific attention to other staff members
• Staff committee meetings as needed; record, edit, and distribute committee meeting minutes when applicable
• Work with staff to create and disseminate public communications for the Teen Department, including marketing materials, flyers, postcards, posters, letterhead, banners and coordination with printing companies
• Prepare and organize the March of the Living App or similar communication system ensuring the content, schedule, and information are accurate and up-to-date with support from MOTL Program Manager
• Assist staff and participants in gaining access to the MOTL App or similar communication system before trip departure
Planning and Scheduling
• Assist with planning, implementation and follow-up of MOTL educational sessions and department meetings including: room reservations, placement of events on various calendars, ordering/preparing/picking up food/snacks, preparation of name tags and name tents and other materials as needed, preparation of sign-in sheet, updating master attendance list, setup of the space, coordinating IT and audio visual needs, assistance with clean up and any other duties that may be needed
• Assist Teen Department staff in scheduling and maintaining appointments/calendars, including interviews, meetings, and various scheduling for the teen department
• Assist in preparing mailings and packages for both general and mass distribution, as well as photocopying, filing documents, mailings of materials, and donation “thank you” letters
• Support MOTL Program Manager and Diller Coordinator in preparing flight details for teen travel
• Assist Department Director in the order, setup and production of giveaway items for community B’nai Mitzvah teens to promote the community teen website
• Other duties as assigned by supervisor
WHO YOU ARE
• Bachelor’s degree preferred. Candidates enrolled in evening/weekend programs in pursuit of Bachelor’s or Master’s will be considered.
• Interpersonal: Strong interpersonal skills, excellent people/customer service skills to communicate with parents, teens, volunteers, donors, and staff, in person, virtually, and by telephone. Ability to use sound judgment, discretion, and maintain confidentiality when dealing with families, volunteers, and community professionals.
• Computer Proficiency: Competency in Microsoft Suite (Word, Excel, Outlook, PowerPoint). Familiar and/or open to using online systems such as: Google Suit, Asana, Airtable, Canva, JotForms, Formstack, Regpack, BlueSnap Donor Perfect, SquareSpace, etc. Graphical or artistic abilities are a plus.
• Planning/Organizing: Ability to plan and prioritize work activities and use time efficiently. Requires excellent organization of personal work and the ability to help organize the work of others. Continual attention to detail in composing, typing, and proofing materials, establishing priorities and meeting deadlines.
• Adaptability: Adapts to changes in the work environment, can manage multiple projects, and is able to deal with frequent change, delays or unexpected events.
• Dependability: On time, listens well, follows instructions, responds to management direction, and solicits feedback to improve performance.
• Written and oral communication: Command of the English language, including written and oral communication skills; professional email and telephone manner. Bilingual in either Spanish or Hebrew is a plus.
• Creator: Able to create appropriate social media and website based-content.
• Self-motivated: Able to operate without constant supervision.
WHAT WE OFFER
• Competitive Salary, up to $45,000 (commensurate with experience)
• Comprehensive benefits package (Health, Vision, Dental, Life, Disability, and Pension plan) and unpaid family leave
• 10 Vacation Days per year for the first 3 years, plus one additional day a year thereafter up to 20 days.
• 12 Sick Days per year
• Early close on Fridays for Shabbat
• Closed for Secular and Jewish holidays
• A positive, family-oriented and friendly working environment with exposure to great learning opportunities and a chance to meet and work with excellent professionals in the field of Jewish Education