Member Engagement Director
Peninsula Temple Beth El (PTBE)
San Mateo, CA
Peninsula Temple Beth El (PTBE), a 760-family Reform Jewish congregation located in the heart of the San Francisco Peninsula, (San Mateo, CA) is seeking a full-time Member Engagement Director.
The Member Engagement (ME) Director will take lead of our vision to make our large synagogue feel intimate, where congregants feel known and connected to PTBE and each other.
The position requires creativity and leadership ability and is an exciting opportunity to both develop new initiatives and enhance existing programs. The ME Director will create and implement strategies to:
1. Enrich member experiences that make members feel that they matter
2. Create a “culture of belonging”: a temple community that emphasizes a culture of personal engagement, builds connections and fosters deep relationships with fellow congregants
3. Develop a culture that is welcoming to new members, which results in greater connection to PTBE for the new members and for the congregation
The Member Engagement Director will report to the Executive Director, and will work closely with clergy, temple staff, lay leadership, and board of trustees.
• Support the lay-led Engagement Taskforce in:
- Designing and launching a Small Groups initiative to create strong relational connections among congregants around interests,
demographics or geographies. This initiative will drive the most dramatic shift for PTBE in its engagement vision.
- Developing activities that promote relationships between members and PTBE, whether it’s enhancing our onboarding of new members,
ensuring congregants receive a warm greeting at temple events, and anything else to make congregants feel welcome and at home.
• Create opportunities in conjunction with the clergy for personal encounters with members
• Incorporate relational moments into PTBE programming and events
• Work with temple staff to ensure all engagement activities are promoted across all PTBE communications media
• Manage database of prospective and new members to track engagement progress and develop relationships
Success will be measured by community response to their perceived engagement and their personal community growth via annual temple survey (compared to baseline survey data already collected), as well as traction of Small Group initiative, and delivery of activities from the Engagement Task Force.
CORE COMPETENCIES, QUALIFICATIONS, SKILLS
• Bachelor’s degree required
• 5 - 8 years relevant working experience
• Excellent interpersonal, communication and writing skills
• Ability to set priorities, work independently, follow through on programs and projects, and adapt to changing situations
• Capacity for flexible scheduling including evenings and weekends as necessary
• Proven track record of developing, coordinating, facilitating, implementing and leading engagement programs, preferably in a Jewish communal setting
• Ability to make connections and demonstrated ease working across diverse constituencies and demographics
• Experience launching and organizing a Small Group Strategy is desired, but not mandatory
• Knowledge and comfort with Reform Jewish principles and practices; understanding and/or experience in synagogue setting helpful
• Passionate about community engagement
• Proficiency working with MS Office and other office tools; basic web skills