Development Operations Associate
Community Engagement Department
Role Location: Washington, DC
BBYO’s mission is simple: More Jewish Teens, More Meaningful Jewish Experiences.
Throughout BBYO's 95-year history, the organization has brought leadership training, community service opportunities, Jewish education, a connection to Israel, and positive identity to thousands of Jewish youth in North America and beyond. While the organization’s structure has grown and modernized significantly over the past decade, the basis is the same; BBYO provides fun and meaningful Jewish experiences for Jewish teens everywhere. Today we have nearly 23,000 North American members and 10,000 international members.
BBYO’s professional team is united in their belief that they can enrich the life of a young person in a very profound way. This is accomplished by bringing Jewish teens together so that they can form powerful relationships with each other and with inspiring adult role models. By creating compelling Jewish environments and experiences, BBYO helps young Jews feel pride in who they are, in control of their own destiny and a part of something bigger than themselves.
Position Description: Manage gift processing data entry and operational support to the fundraising team.
Key Responsibilities and Essential Functions:
Process all incoming gifts into Salesforce donor database including all donations and pledges, entering new records and updating existing records.
Maintain accurate constituent data in Salesforce donor database; work on finding and resolving duplicate entries, invalid addresses, and all data point changes.
Collaborate with the finance department monthly to ensure all gifts are reconciled and support financial audits.
Support the Direct Marketing campaign and additional fundraising campaigns as needed
Responsible for responding to and following up on internal/external customer inquiries.
Build queries and present reports to support fundraising efforts.
Generate donor acknowledgement letters and invoices as needed.
Review and update, as necessary, documentation of all data entry procedures and processes.
Assist and train staff as necessary on Salesforce functions.
Collect, open and sort team mail, including Direct Marketing pieces that come in through the PO Box.
Support the Community Engagement team on administrative tasks.
The ideal candidate will have 2-3 years of experience with CRM systems such as Salesforce, prospecting platforms including Wealth Engine and computer software, particularly Excel. Donor database experience preferred
Travel Requirement: 5% or more; including Staff Conference and International Convention.
Washington, DC area is required, work from home opportunity up to two days per week.
Bachelor’s degree and some experience in development and fundraising.
Process-oriented and capable of working quickly while paying attention to detail.
Excellent computer skills, including proficiency with Microsoft Excel.
Excellent interpersonal skills and an interest in working in a dynamic and fast-growing development operation.
Ability to plan, manage and execute projects in a timely manner.
Attention to detail is critical.
Must work well in a team atmosphere.
This is a Full-Time position.
Benefits of Working for BBYO:
Health, Dental, Vision, Short- & Long-Term Disability, and 2.5x Salary Life Insurance
Unlimited paid time off (PTO)
22 Paid Secular and Jewish Holidays
Flexible Work Environment
Generous 403b and Roth Retirement Plan with Vested Match
You’ll find friends and a place where you can have fun, learn, grow, celebrate your Jewish identity, give back to your community, and, most important, be yourself.