A nonprofit medical referral organization in Brooklyn, NY is seeking a full time office support specialist that will oversee our referral database and assist our referral experts with calls and research.
The ideal candidate must have excellent communication skills, attention to detail, computer knowledge, ability to organize and prioritize tasks and the ability to work under pressure and meet deadlines. The minimum requirements for this job is a High School Diploma or associates degree.
Previous experience in the medical field is a plus.

Essential Duties and Responsibilities:
1- Answer and log all calls coming in.
2- Direct calls to appropriate staff in order to find the patient the best doctor/agency referral.
3- Assist our referral experts with emergency cases, hospital transfers, early appointments, apartments near hospitals and do further research to gather more helpful resources.
4- Make sure all calls are answered promptly.
5- Updating the database by reaching out to our doctors and facilities.
6- Researching new doctors, treatments, organizations and other relevant resources to add to our database.
7- Weekly team meetings and constant interaction and communication with Medstar Director and staff.
8- Coordinate and attend meetings with Hospital administrators to maintain relationships, identifying primary contact in each institution, make new connections, keeping up to date with hospital policies, tours of new hospital facilities, etc.
9- Read health related articles and attend lectures on timely health matters to stay informed and up to date.
10- Maintains confidentiality within the workplace and within the community.



Please send you resume*********************