Development and Operations Manager
Join the Syracuse Hillel team as the Development and Operations Manager. You’ll play a key role in securing the financial future for Syracuse Hillel, ensuring operational success, and providing an excellent experience for students, staff, and stakeholders. The Development and Operations Manager will report directly to the Executive Director, but work closely with the entire staff team towards operational excellence. In this position, you’ll have the opportunity to manage the 16,000 sq ft Winnick Hillel Center, support partners and stakeholders in a variety of areas, and oversee a robust annual campaign portfolio. You’ll be a part of a dynamic and growing team of caring professionals dedicated to supporting Syracuse University’s 2500 Jewish students.
What You’ll Do
-Provide customer service and stewardship to parents, alumni, university professionals, board members, and other stakeholders as appropriate.
-Maintain, manage, reconcile, and ensure accuracy of information for Jewish constituents through the University database.
-Manage annual direct mail campaigns, both direct mail, grassroots fundraising, development marketing, campaign execution, gift processing, and a donor portfolio of gifts up to $1,000.
-Research for and strategize with the Executive Director to develop a robust major gift pipeline.
-Management of in-person development events like Orange Central Weekend (SU -Alumni Weekend), Family Weekend, and regional parlor meetings.
-Process payroll, reimbursements, invoices, bills, and track receipts.
-Work with the Executive Director and Hillel’s bookkeeping company on monthly checklists to ensure smooth accounting and reporting processes.
-Maintain minutes, produce reports and help manage operations for Board of Governors and committee meetings.
-Provide program support as needed and as determined in conjunction with the -Executive Director (Shabbat, High Holidays, Passover, Israel Week, FreshFest, etc.).
-Book travel for conferences and events.
-Coordinate building management with the University building supervisor.
-Ensure kashrut (kosher supervision) is complied with in the kitchen and dining hall spaces.
-Maintain Winnick Hillel Center master calendar and event bookings.
-Hire and manage work study students.
-Track and order office and facility supplies as needed.
-Coordinate event and general security as needed.
What You’ve Accomplished
-3+ years of professional work experience.
-Bachelor’s degree required.
-Experience with CRMs, QuickBooks, Excel, and/or similar software programs.
-Experience in development, finance, bookkeeping, accounting, and/or building management.
-Proven success in donor prospecting and validating, event planning and execution, and relationship building.
-Experience in community organizing, Hillel, youth movements, camping, or experiential Jewish education is a plus.
What You’ll Bring to the Job
-Keen organizational and management skills that will continue to unify our team.
-Familiarity with higher education and campus settings.
-A high level of customer service and relationship management skills.
-Familiarity and comfort with basic Jewish customs, ritual, and traditions.
-A commitment to creating an inclusive, vibrant and pluralistic Jewish community.
-A strong entrepreneurial spirit and approach oriented towards creative problem-solving, proactive communication, collaboration, and comfort asking questions.
-Ability to collaborate across teams both inside and outside of Hillel.
-Demonstrated ability to think and act strategically in order to reach goals, including proactive planning and attention to deadlines.
-Superior oral and written communication skills.
What You’ll Receive
-Competitive salary in the non-profit marketplace. The salary range for this role is $47,000 - $55,000.
-A comprehensive benefits package, including health insurance, retirement plan, Life, AD&D and Long Term Disability (LTD) insurances, Flexible Spending accounts, generous vacation/sick time, and parental leave.
-Great professional development, mentoring, and skill building opportunities.
-Travel regionally and nationally as relevant.
About Syracuse Hillel
Syracuse Hillel empowers students to become the next generation of Jewish leaders as they nurture and strengthen their Jewish identity, connection to the Jewish people, and the State of Israel. Hillel cultivates the potential within students to live a meaningful and productive life guided by Jewish values and wisdom. Syracuse Hillel has gone through unprecedented growth over the past several years. The partnerships with Syracuse University stem from the highest levels of support from the Chancellor, Dean of Hendricks Chapel, and administration to ensure Hillel’s success. Syracuse Hillel also benefits from strong partnership with the Jewish Federation of Central New York and with Hillel International, who provides resources and leadership to help Syracuse Hillel achieve excellence. Syracuse Hillel engages between 40-50% of the 2,500 Jewish undergraduate students at Syracuse University.
Syracuse has an accessible and engaged Jewish community which supports a Jewish day school, JCC, Jewish Home, Reform temple, two Conservative synagogues, and an Orthodox synagogue. There is kosher food sold at multiple supermarkets.
Syracuse experiences all four seasons and there may be snow on the ground any time between November and May. Fall is filled with beautiful trees, apple picking, and crisp nature walks. Winter is skiing, snowboarding, and other outdoor winter sports. Spring time is farmer’s markets, blooming flowers, and hikes. Summer is lakes, waterfalls, and festivals (including the NYS Fair!). These are just some of the benefits of living in the gorgeous Finger Lakes region.
About Hillel International
In 1923, Rabbi Benjamin Frankel started Hillel with humble means, a noble mission and a breathtaking vision: to convey Jewish civilization to a new generation. Today, Hillel International continues to enrich the lives of Jewish students and is the largest Jewish campus organization in the world at more than 550 colleges and universities across North America and around the world. As Hillel evolves as an organization, the mission remains steadfast: to create lasting connections with every Jewish student that foster an enduring commitment to Jewish life, learning, and Israel and train them to become the next Jewish leaders.
Syracuse Hillel is affiliated with Hillel International. Hillel International enriches the lives of Jewish students so they may enrich the Jewish people and the world, and envisions a world where every student is inspired to make an enduring commitment to Jewish life, learning and Israel.
Hillel is an equal opportunity employer. We are committed to creating an accepting and inclusive environment for all.