Global Communities Retreats Manager
Full time – Camden, London, UK
Starting Salary Range: Starting salary range of £30,000 – £34,000 (GBP), assuming you meet the minimum requirements
Who We Are:
When you work for Moishe House (pronounced moy-shuh), you become a part of something BIG: a global nonprofit that builds peer-led Jewish communities for young adults around the world! Founded in 2006, Moishe House funds, trains, and educates young adults to create pluralistic, inclusive, and welcoming Jewish communities as House Residents, MHWOW Hosts, and Peer-Led-Retreat Facilitators. To date, there are more than 140 Moishe House communities in over 30 countries, and we’re still growing!
The Global Communities Retreats Manager collaborates across departments to manage and administer all aspects of our Staff-led Retreat Program for our global communities while ensuring uniquely crafted, high-quality retreat experiences for participants. Additionally, the Global Communities Retreats Manager partners with the Director of Global Communities in planning and executing two annual resident training conferences.
This position is located in our global hub office in London, United Kingdom. Applicants for this position must be able to work in the United Kingdom without employer sponsorship.
All voices are needed at Moishe House. Every new member of the Moishe House team is an opportunity for us to introduce fresh perspectives, talent, and skills into our workforce and our communities. People who identify as Black, Indigenous, and People of Color (BIPOC), People with Disabilities, People from the LGBTQ+ communities are all encouraged to apply for our open positions!
We seek employees from diverse backgrounds, faiths, and life experiences to join our team located in the United States, South America, Europe, and the former Soviet Union. Our vision, in part, is for a fair and equitable workplace, where diversity is celebrated and can truly flourish. We recognize we have a ways to go and a lot to learn!
Who You Are and What You’ll Do:
You believe in our mission, have a passion for serving others, place high value in being part of a strong team, and are excited to join a dynamic, inspirational organization
You are a go-getter with a proven track record for success in leadership and event planning roles
You are a team player, willing to celebrate wins and to give, receive and incorporate constructive feedback
You are flexible, adaptable and willing to embrace the unknown aspects and challenges of event planning
You are fluent in English. We have a strong preference for candidates who are fluent and bilingual in English and Spanish.
You are willing and able to travel frequently (once per month on average)
You are highly skilled at adhering to deadlines with competing demands
You have excellent organizational, multi-tasking, and project management skills while managing many moving parts
You will collaborate and partner with the Director of Global Communities and the International Director of Jewish Education on three primary areas:
Retreat and Conference Logistics (60%):
Coordinate and oversee all retreat and conference logistics for approximately 6 global overnight, weekend learning retreats, and 2 resident training conferences per year
Serve as our logistics point person in case of emergencies during retreats. Retreat travel typically requires being away from home on Thursdays (or earlier depending on the location) through Sundays. Time off is provided in exchange for weekends work
Research and secure vendors for lodging, transportation, and event services, for global retreats and conferences; diplomatically negotiate contracts and resolve issues that may arise with retreat and conference venues, other vendors, and service providers
Manage all aspects of retreat and conference registration and evaluation, including communicating needs to vendors and processing payments, and addressing all questions and customer service needs related to the event experience
Prepare on-site materials for the Retreat or Conference Team and provide administrative support (e.g. schedules, contracts, registration lists)
Coordinate international (and, where applicable, UK domestic) travel for retreat and conference staff and participants per our guidelines and policies
Track and budget all retreat and conference expenses
Order and maintain retreat supply storage
Coordinate Retreat schedules with the International Director of Jewish Education
Retreat Recruitment (30%):
Own and continually develop strategies for retreat participant recruitment systems and protocol. Manage retreat recruitment goals and execution with members of the Global Communities Resident Support team
Update Social Media and Moishe House website, execute marketing and follow up strategy for Re
Partner with the Marketing & Communications team to ensure quality production and delivery of all Retreat graphic, social media, and advertising assets
Program Administration & Project Management (10%):
Manage ongoing scheduling, staffing, and details for all Global Communities Immersive Jewish Learning Retreats. Ensure uniquely crafted, high-quality retreat experiences
Collaborate with other members of the Immersive Experiences Team on ad hoc projects including thought partnerships
Support the Retreats and the Development team in providing language for grant proposals and reports as well as collecting, analyzing, and presenting data on learning retreat outcomes
You have a Bachelor’s Degree in Business, Nonprofit Management, Jewish Studies, or another related field. Additional 4 years of full-time relevant experience may be substituted for the degree.
You have a minimum of two years of full-time post-undergraduate professional experience in the Jewish community, preferably related to education and/or event planning
You have significant demonstrated experience in program management, partner relations, and administrative support
You bring demonstrated excellent written and verbal communication skills, meticulous attention to detail and record-keeping, and experience with partnered programs
You are highly proficient in Microsoft Office Suite (Word, Excel, PowerPoint), Google (Docs, Sheets, Calendars), Salesforce and other CRM systems as designated by the organization. Additional technical experience and/or knowledge of database systems such as Typeform, Zapier, and Monday.com strongly preferred
You have experience effectively monitoring several projects at all times and work well under pressure
You embrace and demonstrate the Moishe Mindset: Be the Difference, Connect & Listen, Invest Wisely, Embrace the Unknown, Own It!, Value People, and Work Well, Live Well, and Have Fun!
You have eligibility to work in the United Kingdom without employer sponsorship
The Fine Print:
The Global Communities Retreats Manager is a full-time position, and requires weekday office hours plus weekends or evenings and travel during Retreats, to complete job requirements.
This position is based in London, UK. We’re excited to be returning to a hybrid working schedule through Q1 2022, where employees can choose to work remotely 2 consecutive days per week and collaborate in person with coworkers the rest of the week (Wednesday will be a day we are all in the office together!). Employees will receive prior notice in advance of returning to the office.
How Moishe House Takes Care of You:
21 days paid time off (PTO) per year that increases with continued employment; additional benefits for former Hillel and BBYO employees (Talent Alliance)
Office closures and floating holidays for Jewish and UK Bank Holidays
Pension plan matching
Quarterly paid day of service (give back to your community!)
Highly qualified, creative, and go-getter teammates and a dedicated supervisor
Work schedule options to accommodate your work and lifestyle
How Moishe House Pays You:
Starting salary range of £28,000 – £32,000 (GBP), assuming you meet the minimum requirements
Annual merit-based salary increase
How Moishe House Invests in You:
Annual professional development fund
One-on-one Jewish learning with an educator of your choice
Paid work travel with perks including travel allowance, fitness classes, and accommodations
Local professional learning opportunities
Opportunities for advancement through Moishe House’s career path planning
Opportunities to attend Moishe House Learning Retreats and Conferences
Possible Steps in Our Hiring Process:
Step 1: Send us your resume, and cover letter, and you’ll hear back from us!
Step 2: Video interview using a web-based platform
Step 3: Skills Assessment, and interview(s) with the hiring manager(s)
Step 4: We’ll check your references to hear about your past experience
Step 5: Get an offer letter, sign it, start your Moishe House journey!